Good to Know
Frequently Asked Questions
Everything you need to know before your private charter. Can't find your answer? Our team is a message away.
Booking & Cancellations
Choose your tour and select Check Availability to see open dates and book online. If you'd rather talk it through, message us on WhatsApp or call +1 (758) 453-0553.
96+ hours: full refund. 48 to 96 hours: 75% of the tour price to be paid. 0 to 48 hours: 100% of the tour price to be paid. Full refund or credit if we cancel due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire. No-shows are charged the full price.
If we cancel because of weather or other unforeseen circumstances, you receive a full refund or credit.
Your Charter
No. All our trips are private: it will just be you, your group and our crew.
Yes. All our tours can be fully customized.
Drinks are included on all tours, along with light snacks and local fruit. On the Luxury Catamaran Cruise, lunch can be arranged at a beach restaurant or served on board at an extra charge.
Our charters leave from Vigie Marina in Castries.
Yes, all ages are welcome. Because every charter is private, the crew can adapt the pace for younger guests, and life jackets and certified safety equipment are on board.
On the Boat
Yes. All our boats are equipped with marine toilets.
Absolutely. All our boats have premium audio systems, and you can play music from your phone over Bluetooth.
Whale & Dolphin Watching
Dolphins and pilot whales are typically seen year-round. Humpback whales are most often encountered from December through April during their Caribbean migration. Sperm whales and orcas are rarer, occasional sightings.
No. Wildlife is wild, so we don't guarantee specific animals or numbers. What we do guarantee is local knowledge, time on productive water and a private charter shaped around your group.
Yes. We are a certified World Cetacean Alliance member: respectful distances, no chasing, and viewing practices designed to protect whales and dolphins in their natural habitat.
Inter Island Charters
Voyages to the Grenadines run from three to eight days, with overnight cabins on board, meals prepared by the crew and an itinerary you can customize.
About Hackshaw's
Hackshaw's Boat Charters is a Saint Lucian family business that has been introducing visitors to Saint Lucia's waters since 1953.
Still have a question?
Send us a message and we'll help you plan the right charter for your group.